Record Selector check box missing

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  • Updated 10 months ago
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When I am in the Admin role I have the option to select a check box next to a record then delete the selected records but if I switch roles the check box disappears, the role does have add and delete rights. what am I missing?
 
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Eric Turrentine

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Posted 10 months ago

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Evan Martinez, Community Manager

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Hi Eric,

When you are changing roles are you doing this by testing as another role/user using the test option or are you doing this by changing to a user account with a different role?
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Eric Turrentine

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Testing as other Role/User
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Evan Martinez, Community Manager

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Hi Eric,

Thank you fro the clarification. The checkboxes should disappear when testing as a user specifically but not when testing as a role. I am touching base with our PD team on that one but it looks like that might be buggy behavior. If you want to be tied to updates on that I would suggest creating a Care case with some examples of what you are seeing, then it can be tied into an escalation on that issue. Thank you for the confirmation Eric.