URL Button - Autosave feature does not work on mobile app

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  • Updated 2 years ago
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Hi all,

We have an Item Inspections form. At the end of the form I created a button to return to the related purchase order for further editing. When I click the button from the desktop view using a laptop or desktop computer the form I was working on automatically saves before redirecting. However, when I click the button in the mobile app it does not save the record. How can I set the mobile version up to do the same and autosave the record when the button is clicked? Any help is appreciated!

Thank you!

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Krissy

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Posted 4 years ago

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Sybil

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Hi Krissy --

I'd suggest contacting QuickBase Customer Care in cases like this -- you may have found an issue that we'd need to fix. Just click this link to open a case: https://www.quickbase.com/qb/support/redirecttorealm?subject=Issue+with+save+before+redirect+on+mobile.

--S.
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Kelly

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I am having this issue. Was it never resolved?
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Evan Martinez, Community Manager

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Hi Kelly,

If you are having this issue since this forum post was originally 3 years ago I would also suggest you put in a support case. It may be that you have run into an issue with some of the recent mobile changes or that the coding on your button needs adjustment. With a support case you can share the specific code you are using and let us know where the break appears to be happening without exposing your code to the general forum. Then we can help to troubleshoot the issue. Just click the link below to open a case:

https://login.quickbase.com/qb/support/newcase?subject=Issue+with+save+before+redirect+on+mobile

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