URL Button not showing up when viewing or editing

  • 0
  • 1
  • Question
  • Updated 4 years ago
  • Answered

I setup a URL field and cannot get it to show up when Viewing or Editing a form. It only shows up when I add a new form.

I have had success in the past with URL Fields and I set this one up the exact same way as the others. Any ideas why it wont show up? Screen shots attached.

Display when this form is used for: is setup to View, Add, Edit

I do not need it so much for viewing, but editing and adding is a must. I have tried to log out and log back into quickbase thinking maybe it was a glitch.

Thanks in advance!

Photo of mkosek

mkosek

  • 918 Points 500 badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of Xavier Fan

Xavier Fan, Champion

  • 590 Points 500 badge 2x thumb
Some quick debugging things to try:

1) add a Label (or just uncheck "Use Alternate Label Text") - so that you can see where that field would show up

2) uncheck Read-only

Then fill in some value for the URL field - as a test.  

Right now - with a blank alternate label, and read-only - if the value for the field was blank, it would be just a space on the form, so it might be hard to tell it's there.

After that - you can look at the settings for showing the full URL vs. showing it as a button, etc.
Photo of mkosek

mkosek

  • 918 Points 500 badge 2x thumb
Thanks for your response Xavier Fan.  I tried all your suggestions and then some. Still not working. I'm stumped...
Photo of Xavier Fan

Xavier Fan, Champion

  • 590 Points 500 badge 2x thumb
So the label is showing, but not the contents of the field?  or the field is not showing at all?

Is there a form rule that show/hides fields?

Are there custom permissions on that field?

How about moving the PCN Procedure field to somewhere else on the page - like into one of the sections?  I notice that "Copy this PCN" is the first field, with "Same Row" checked.

If none of these work, you may want to file a Support Case on this.
Photo of QuickBasePros_IDS

QuickBasePros_IDS, Champion

  • 4,516 Points 4k badge 2x thumb
I would check that there isn't a Rule that "empties" out this value on Save.  When you create a record, the default value will kick in; so it would display but then it should save.  Because you have no Form Label; we can therefore only assume that on Edit, the data that was supposed to save is no longer there.  The only way it would no longer be there is if someone emptied it manually or a Form Rule did it for you.

Other than that... submit a support ticket like Xavier said.
Photo of mkosek

mkosek

  • 918 Points 500 badge 2x thumb
Thanks you. I will submit the support ticket.
Photo of Tamara

Tamara

  • 396 Points 250 badge 2x thumb
Hi, was this ever resolved?  I'm running into the same issue.
Photo of mkosek

mkosek

  • 918 Points 500 badge 2x thumb
I changed the field type from URL to URL-Formula. It seemed to fix the issue.
Photo of Tamara

Tamara

  • 396 Points 250 badge 2x thumb
Thanks!  That solved my issue too.