We have an employee that left our company.

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We have an employee that left our company. I do not know his password to get into his QB account. I am an Admin and need to access his account and change his password. Can someone help please?
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Lisa Carlos

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Posted 2 years ago

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If you have access to their email you can go in and say forgot my password on the sign on screen.
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Lisa Carlos

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I do not have access to their email but someone else within the company may.  I am checking on that.  Thanks!