Why is QB so slow today?

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  • Question
  • Updated 6 months ago
  • Acknowledged
It is taking up to 5 minutes for QB to move to the next screen/item. It is painful to work in today. Is there something happening today to slow it down? 
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Heidi Maxwell

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  • frustrated

Posted 6 months ago

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Gaurav Sharma

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Hi Heidi,

We have received a notification from Quick Base about this slowness issue. You can check the further status of this incident here.

Thanks,
Gaurav
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Heidi Maxwell

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Thank you - I have clicked on the link. It seems to say the issue has been resolved but they are monitoring the issue. I would like to inform you that the system is still very painfully slow for us here in the UK.

Thank you
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Heidi Maxwell

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We are also getting a notice saying insecure connection and then it logs us out?
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Heidi Maxwell

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QB looks to be a little faster now. We will keep monitoring it.
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Gaurav Sharma

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That's good to know. Happy QBing. :)
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Heidi Maxwell

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Hello, I'm sorry but QuickBase has slowed down again :(
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Chris, Champion

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Very slow and now this when I click an app tab from within QB:

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Chris, Champion

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I'm getting now what Heidi was experiencing earlier. See my screen shot of the 525 error. This is not isolated to just me. Another colleague of mine is getting this error too. 
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Chris, Champion

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I'm getting now what Heidi was experiencing earlier. See my screen shot of the 525 error. This is not isolated to just me. Another colleague of mine is getting this error too. 
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Evan Martinez, Community Manager

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Hi Chris and Heidi,

While the issue has been resolved for most customers we have had some reports of customers that are still experiencing a slowdown in service. Our Operations team is actively looking into the issue as it appears to be tied to some larger underlying ISP network problem and we are trying to isolate how this is impacting those users still experiencing a slowdown. If you would like to view or subscribe to our status updates you can do so at our Status Page and I will also follow up here when we have an update to the issue. 
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Jennifer Galde

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I was liking this because my page is hanging hard. But now I got the 524 error as well.
Before I was able to rectify but switching browsers.. but not always. 
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Jennifer Galde

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Refreshed and it came back after a few minutes. fyi
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Chris, Champion

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This problem continues and it impacts our Service Desk.
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Heidi Maxwell

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The problem is still happening for me and 3 of my colleagues. The impact is VERY high for us as all our data is in the system and we need it to do our work. Please can this be prioritised?
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Rachel Hrynko

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We are not even able to log in.  This is our main database for contacts and our entire company operates on this.Please let us know when this is updated.