Forum Discussion

ChrisFaye1's avatar
ChrisFaye1
Qrew Cadet
5 years ago

API_EditRecord Issue

Hi Everyone, 

I'm running into an issue using an integration tool (Tray.io).

The issue is when executing a search and/or add record action everything is working fine with the integration, but when executing an edit record --with all the same settings and the updated action-- it fails and returns as due to an app token error. The odd part is the integration is using the exact same authentication and this authentication doesn't use an app token at all, only a user token.  Again - Search and AddRecord options are working perfectly. 

Any thoughts?

Thank You & Stay Healthy!

------------------------------
Chris
------------------------------
APIs and custom code
Integration

2 Replies

Sort By
  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    5 years ago
    Any chance that you are trying to edit a non existent record?  ie the key or the rid is incorrect?

    ------------------------------
    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
    ------------------------------
    • ChrisFaye1's avatar
      ChrisFaye1
      Qrew Cadet
      5 years ago
      It's all there and correct. It's definitely an odd issue. A QB engineer is looking at the string against the API documentation to see if something's off between the two.

      ------------------------------
      Chris
      ------------------------------