Forum Discussion

RyanGreen2's avatar
RyanGreen2
Qrew Member
9 months ago

Email Notification

So I have email notifications for one of my apps I am working on. So when I, the email owner, triggers the conditions for an email to be sent, it does what it is supposed to do. The issue is when an user triggers the conditions of an email to be sent, it does not send the email. Does anyone understand why this is happening and/or how to fix it? Thank you for your time and response.



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Ryan Green
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4 Replies

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  • MarkShnier__You's avatar
    MarkShnier__You
    Qrew Champion
    9 months ago

    Typically, this is not possible. So I think you need to re-examine what the trigger fields are for your notification and what filters there are and double check that when your users are  making the change that all the conditions are in fact fulfilled.  



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    Mark Shnier (Your Quickbase Coach)
    mark.shnier@gmail.com
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    • RyanGreen2's avatar
      RyanGreen2
      Qrew Member
      9 months ago

      I had one of my users do the same exact actions I did that triggered the email for me. It did not work for them. I will double check and see if it's a user issue or if it is something else.



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      Ryan Green
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      • MarkShnier__You's avatar
        MarkShnier__You
        Qrew Champion
        9 months ago

        Is there any chance of field level permissions Richer said differently for those users?



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        Mark Shnier (Your Quickbase Coach)
        mark.shnier@gmail.com
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