Forum Discussion

PaulPeterson1's avatar
PaulPeterson1
Qrew Assistant Captain
4 years ago

Blank Notification Emails

I have several users reporting getting blank notification emails this morning.  Nothing has changed since yesterday that would generate these emails.  Are any other users experiencing this problem today?

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Paul Peterson
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NotificationsEmail
  • JimHarrison's avatar
    JimHarrison
    Qrew Champion
    4 years ago
    I got two on Sunday. Looks like Quickbase spammed the Internet?

    Jim

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    Jim Harrison
    transparency = knowledge + understanding : The Scrum Dudes
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    • PaulPeterson1's avatar
      PaulPeterson1
      Qrew Assistant Captain
      4 years ago
      I found the culprit, but still confused about the root cause.  I opened a support ticket and was told the emails were due to an import.  The problem with that answer is there are no notifications set to trigger on an import to that table.

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      Paul Peterson
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      • JimHarrison's avatar
        JimHarrison
        Qrew Champion
        4 years ago
        In that case look at the filters applied to the Notification trigger and determine if the data that was imported could fit into the logic of the trigger. Notifications watch for changes in records and based upon those changes send email. So it makes sense if the import met the criteria defined by the Notification filter and just started sending emails.

        Hope that makes sense.

        Jim

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        Jim Harrison
        transparency = knowledge + understanding : The Scrum Dudes
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