Forum Discussion

DonLarson's avatar
DonLarson
Qrew Commander
3 years ago

Date Based Summary Fields

Something changed this week that has broken certain Summary Fields at a customer. This is very strange

  • If the relationship has only date based Summary fields, they no longer calculate and will produce a value of zero.
  • If the relationship has dated based and numerically based summary fields, then the date based summary fields will calculate.
I made a video that shows the problem:

https://rumble.com/vie8z7-summary-field-demo.html

Since I was able to reproduce the problem on a different realm, I assume that issue is platform wide.  If your customers dashboards are now showing zeros when last week there was data, this might be the issue.  

This has been submitted to Customer Support and I am waiting to hear what they say.

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Don Larson
Paasporter
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2 Replies

  • Was this ever fixed? I'm getting the same issue. The parent record summary of a date relationship shows 0 records, but if I click on that 0 it takes me to lots of records.

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    Michael Frishman
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    • DonLarson's avatar
      DonLarson
      Qrew Commander
      Not yet.
      I would suggest using a Formula Query

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      Don Larson
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