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FrankCusack's avatar
FrankCusack
Qrew Member
4 years ago

Error Message about some else editing record.

Hey some of the users on the App that my company use are getting Messages upon clicking Save and Next that says that "they can not save the record as someone else is working in the record." The thing is that the records that they are working in are only assigned to them. Anyone know what is going on?

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Frank Cusack
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  • MarkShnier__You's avatar
    MarkShnier__You
    Icon for Qrew Legend rankQrew Legend
    4 years ago
    The most likely cause they had the same record in edit mode on two different browser sessions.  The  record was open for edit on session #1 and in the field say for Color was =  Red.

    The record was then opened for edit on session #2 and the color field said Red.

    The the record was changed in session #1 and Color is now Blue.

    The user in session 2 still sees color Red.  But the record is now saved as Blue.

    When user#2 (I know its the same user, but say session #2) saves  System will guide them through conflict resolution for any fields where there is confusion about what the value should be.  

    So basically it would be the user tripping over themselves.


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    Mark Shnier (YQC)
    Quick Base Solution Provider
    Your Quick Base Coach
    http://QuickBaseCoach.com
    mark.shnier@gmail.com
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