Forum Discussion

MichelleCoslet's avatar
MichelleCoslet
Qrew Assistant Captain
8 years ago

Has there been a change or an issue with Roles lately?

This morning I was told from our production staff that they no longer have permission to view the app I created for them. When they open the app, they are asked to request permission. The production s...
App builders
Errors
roles and permissions
NealNeal's avatar
NealNeal
Qrew Member
8 years ago
Check roles and permissions in the current system.
If it looks fine then create support ticket to resolve the problem.

You can create new roles and assign to the users followed by testing but it will involve understanding current permissions, roles etc. - Only advantage in this method is that you do not need to give admin permission to all the users.

Regards,
Neal
NealPatil @ gmx.com
MichelleCoslet's avatar
MichelleCoslet
Qrew Assistant Captain
8 years ago

Thanks. I will need to create a support ticket. I did try to "recreate" the participant role to see if it made a difference, and I was still not able to get the access needed for production.