Forum Discussion

MarkGlevicky's avatar
MarkGlevicky
Qrew Cadet
7 years ago

Map shows up on form on my screen, but not when I print it...

I have built a form that calls for the Address field in it.  When I bring up the actual form for a customer (click on the record), the map graphic shows up as well as the actual address info.  However, when I print that form, only the text address info shows up, not the map graphic.  Can I change a setting to get the small map graphic as well?  Thx, Mark
Forms
  • QuickBaseCoachD's avatar
    QuickBaseCoachD
    Qrew Captain
    7 years ago
    There may be Browser setting in the printing menu to "show background shading"  Which browser are you using.
  • MarkGlevicky's avatar
    MarkGlevicky
    Qrew Cadet
    7 years ago
    Any other ideas welcome.  I tried also using Edge, changing printers, and printing to pdf.  Map never comes up.  Seems like of strange that it would be on the form shown on the screen and not printable...  Thx, Mark
  • QuickBaseCoachD's avatar
    QuickBaseCoachD
    Qrew Captain
    7 years ago
    I think that you need to put in  a support ticket.  I actually think its a bug or a missing feature, not sure which.  i tried it myself just now and the map won't even come up on the print preview, so its certainly not going to print on paper. 

    Please post back with what support says.


  • MarkGlevicky's avatar
    MarkGlevicky
    Qrew Cadet
    7 years ago
    Sorry, can you tell me how to put that ticket in?  I'm still on the 30 day trial so hopefully can still do that.
  • QuickBaseCoachD's avatar
    QuickBaseCoachD
    Qrew Captain
    7 years ago
    There is a ? icon at the top of every Quick Base page and then link to Manage Support Cases.  Mention you are on a 30 day trial and they may try extra hard for you, but Support is generally excellent I find.

    Quick Base is a truly amazing product so don't let this hiccup taint your whole experience.
  • JasonJohnson's avatar
    JasonJohnson
    Qrew Assistant Captain
    7 years ago
    I am on a new pc so I haven't had a chance to make changes to Chrome yet and I can print the map. You may have to restore to defaults or clear your cookies and cache.