Forum Discussion
EvanMartinez
5 years agoModerator
Hi Paul,
If you are still having an issue with the data not showing up in your CSV I would suggest connecting with the Quick Base Care team. You can do that when you are signed into Quick Base by clicking the question mark icon that appears in the upper right hand corner and selecting "Manage Support Cases" or here in Community when signed in by clicking support where it appears in the upper right hand corner and creating a case there. Either will connect you with our Care team and they can take a closer look at the issue you are having. If the report that you are on is displaying data and when you select save as spreadsheet on your report and see nothing in the CSV that is very unusual and they can get an invite in your app and take a look at it if you let them know the table and report. Absolutely let me know if you have any trouble connecting with the team or creating a case.
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Evan Martinez
Community Marketing Manager
Quick Base
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If you are still having an issue with the data not showing up in your CSV I would suggest connecting with the Quick Base Care team. You can do that when you are signed into Quick Base by clicking the question mark icon that appears in the upper right hand corner and selecting "Manage Support Cases" or here in Community when signed in by clicking support where it appears in the upper right hand corner and creating a case there. Either will connect you with our Care team and they can take a closer look at the issue you are having. If the report that you are on is displaying data and when you select save as spreadsheet on your report and see nothing in the CSV that is very unusual and they can get an invite in your app and take a look at it if you let them know the table and report. Absolutely let me know if you have any trouble connecting with the team or creating a case.
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Evan Martinez
Community Marketing Manager
Quick Base
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- PaulPeterson15 years agoQrew Assistant CaptainThank you, Support Case created.
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Paul Peterson
------------------------------- PaulPeterson15 years agoQrew Assistant CaptainThe plot thickens. The data actually is in the csv file, but text is white. Why would that happen?
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Paul Peterson
------------------------------- EvanMartinez5 years agoModeratorThat is very weird, is it rich text formula fields by chance you are downloading and was this data imported in or hand entered? The only thing I can think of is it came in with a style tag or something that Quick Base ignores but Excel doesn't.
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Evan Martinez
Community Marketing Manager
Quick Base
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