If you go to My Settings and update your Personal page, after you hit Save and click away to leave the screen, you'll be prompted with the below:
If you hit "Go Back", it brings you through a never ending loop where you are repeatedly trying to Save your changes that you already saved.
As a workaround, select "Discard Changes". Note that your changes are not in fact discarded. Select away from the Personal page. Go back to the Personal page. Note your changes are still there.
This is a bug. We've shared it with our vendor we use to run this platform.
The good news is your changes are saved in this screen, but you need to select "Discard Changes" for now to prevent the loop from occurring.
I also noticed many issues with copying and pasting content into the new post editor. Also, issues with attaching files (clicking the attach icon doesn't do anything).
When I go into my settings and go to Follows and Notifications I get redirected to a dead page that says cannot find current user and then the URL path is dead, I can't go back or redirect myself anywhere and have to close out the window.
Google search. For the time being, any Google search is going to provide you with links to old URLs, the URLs will not work. Workaround is to search community.quickbase.com using search bar.
Community links via your Quickbase account, these are in the process of being updated. I would expect them to work as designed within the coming days. I would expect them to not work on April 9th.
Help has a Community link, we will be adjusting this so it points to the correct site.
I am not able to set my preferences to receive email notifications about new Discussion Posts. I assume I should go to My Follows and Notifications https://community.quickbase.com/mysettings/followsAndNotifications but that takes me to a dead page.
Thank you all for your help yesterday with bringing light to issues in the new experience.
We have a bug log with our new vendor and we're working through all the items raised here. As bugs become resolved, I'll update this thread. If bugs are planned to be resolved with an upcoming release, same deal.
Top items on my radar:
Not being able to update pictures
Not being able to set up email preferences
Issues with copy/paste into text box for discussion threads
I am noticing that if I check back in on the discussions, say after an hour or so, and go to reply or like something - it is if I have been logged off. It auto directs me out and back in , essentially signing me back in. Is there a timeout where it logs you out? If so, it seems to be set to a half hour, or something super short.
Hi All, I was out all last week but I'm back and expect to have some updates in this thread. Top of my priority list is to get the email preferences page error resolved, I've escalated to our vendor for help with this item.
Thanks Mark, I can check with vendor but I believe the intent is to create a designated space in each thread for a solution to be pulled out as a standalone space. It looks awkward when only one response is in the thread. Let me confirm if its working as designed or a bug and report back.
Any updates on notifications for posts you are following? In my opinion this should be the highest priority, as I have seen a huge decline in activity and responses/support since the new forum launched. I belive it is because none of us remember which posts we were helping with, and have a tough time finding them again.