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stuazstuaz's avatar
stuazstuaz
Qrew Member
13 years ago

Website freezes when a user searches for a record in New Quickbase

Hi,

I have two users using Mac OS X (Safari and Firefox) that when they search via the sliding search at the top of a table, it seems to freeze (and the little whirling OS X ball appears) and then the results appear.

I can't recreate this on my Mac OS X but can recreate it each time on theres. Windows seems fine.

They are on the latest versions of Firefox and Safari and have all Security/OS X updates applied.

It effectively freezes as its about to show the results. The laptops are only about a year old.

I was going to raise this as a support ticket with Quickbase directly, but wondering if anyone has any ideas?
  • ElizaEliza's avatar
    ElizaEliza
    Qrew Member
    13 years ago
    Stuarz-

    I see that you entered a support case om this which is good because there are several thinks that we would want to look into if you see behavior such as this. My team member will want to dig a big deeper to solve this for you. I am sure we will have this resolved very soon!

    Eliza