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Question

Caching issues with new report style?

  • February 10, 2022
  • 0 replies
  • 69 views
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Is anyone else having caching issues with the new table report style?

If I have a filtered report and look at it, then add to the filter in the report, I can tell it is 'technically working' (the number of results will show correctly), but it will actually show all the old results in the table list. I can tell the browser (only tested in Firefox so far) is just showing me a cached image (which is curious because the # of results shows correctly).

If I switch to the old report style, boom, it's perfect. Wondering if others have this experience.​

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Mike Tamoush
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  • EvanMartinez
  • Community Moderator
  • February 15, 2022
Hi Mike,

There has been a few issues that have come up with Firefox specifically that we have been logging from users. I would encourage you to put in a Care case to log the issue you are having with the team and so they can take a look at what you are experiencing and see if it is related to the other cases we have if you haven't already.

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Evan Martinez
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  • EJ38452
  • Registered
  • March 15, 2022
Yes, this happens frequently and not just in Firefox. I use Safari and this problem frustrates me as well. 
I always switch to the old report style when I create or modify a report. It's the only way to know if it's working as intended.

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Ernie Nicely, Jr.
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-ej Arizona
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