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Question

Mobile Platform bug/ limitation

  • August 4, 2021
  • 0 replies
  • 36 views

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I have an application that has worked great on the computer.  It is a checklist that has a dynamic rule to log the user and date when the checkbox is clicked.  We have to have the log for auditing purposes.  It works flawlessly on the computer, but when I try it on my mobile, it does not do the log function.  How can I work around this limitation?

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Sarah Burres
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This topic has been closed for replies.

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I'm not sure a wrk around, but QuickBase has essentially abandoned their mobile platform. They have told me outright they do not have plans to work on it because they are wholly focused on their new form they are building. I created a user voice begging for them to pay attention to their mobile platform. Upvote it!

quickbase.uservoice.com/forums/111823-quickbase-product-feedback/suggestions/43698063-mobile-bugs

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Mike Tamoush
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  • Community Moderator
  • August 5, 2021
Hi Sarah,

I would recommend reaching out to our Care team via a support case to help you with this question. They can take a look at the dynamic rule with you and see if they can help you get it to function, or alternatively I have accomplished something similar with Pipelines which has the advantage of not just working on the form but also on any reports, imports, etc as well so you can expect a more consistent experience. You can create a support case right here in community by clicking on Support where it appears on the global navigation at the top of the community page. You can also create a case in Quickbase by clicking the question mark (?) icon that appears in the upper right hand corner of the global nav and selecting Manage Support Cases. They can take a look at what you are seeing and see if they can find you a work around that fits your needs better.

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Evan Martinez
Community Marketing Manager
Quickbase
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