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Question

Multiple Users/Login Credentials

  • May 10, 2019
  • 0 replies
  • 64 views

Can we have multiple users use the same login credentials at the same time? We'd like to have a group of technicians to have one login, but are unsure if this is allowed or if it will cause a conflict within the system if they are in at the same time.

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The only option I see is creating just a "viewer" role and assign it to "Everyone on the Internet" and give them the link to view it at the same time. They cannot edit.

Since QB is charged per user, I don't think you can use the same login for multiple users to edit a record at the same time.

Hi Carla, According to QB Policy it is against the policy to use multiple users on single user login. We went the way of creating separate logins for our technicians.