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Question

Notifications not sending correctly to Distribution Lists

  • July 27, 2020
  • 0 replies
  • 155 views
I have several notification reports that go out each morning.  Some of the emails are not reaching the intended recipient when they in an Outlook Distribution List.  Any thoughts?

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Paul Peterson
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  • EvanMartinez
  • Community Moderator
  • July 28, 2020
Hi Paul,

Just to clarify the automatic notification is going to an email address like thisisadistrolist@mycompany.com, and it is being received by some users on that distro list but not all? Or it is not going to any of the users you are sending to who are on that distro list? My thought would be if it isn't going to any of the users who are on a distro list you are emailing to it could simply be getting caught by that distro lists spam filter and being marked as junk, and a double check of that list's permissions might have it capturing that Quick Base notification. That would be different though if only specific people aren't getting emails that are passed through that list but other users on that same list are.

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Evan Martinez
Community Marketing Manager
Quick Base
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