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Question

Pictures uploaded to a "File attachment" filed reverting after update

  • August 30, 2023
  • 0 replies
  • 137 views

Hello all.

I seemed to have run into a bug where pictures that I upload to a file attachment field are not saving updates. The files seem to update, but then the next day they will have reverted back to the original picture that was uploaded.

It is almost like the update is not saving. However, it is strange because the updates will show the same day, but the following day the picture will have reverted to the previous version.

Has anyone seen this bug before? Or know of a setting that might be causing this behavior?

Thanks



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John
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KeithJusas
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  • KeithJusas
  • Registered
  • August 30, 2023

Hi John,

  yes we identified this as a bug the other day and opened a support case with Quickbase and they confirmed this was an issue. 
What we figured out was this...it is only happening when using the new table forms.  When using the old forms this issue doesn't exist.


So when you upload a file using the new forms, the next day the file will revert to the very first version that was uploaded.  You can recreate this if you want by uploading a file today using the new forms, then upload a few more revisions to the same file attachment field.  Tomorrow there will only be ONE version and it will be the very first one that was uploaded.

Pretty substantial issue if you are using the new forms.



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Keith Jusas
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    KeithJusas
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    • KeithJusas
    • Registered
    • August 30, 2023

    question john...were the pictures uploaded via the mobile app or from the web?



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    Keith Jusas
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    JimHarrison
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    • JimHarrison
    • Registered
    • August 31, 2023

    Hi John,

    This is interesting, thanks for posting. 

    We found a different problem with Attachment fields. We were cleaning up attachment versions by deleting them. We noticed a week later the deleted attachment versions had all returned.

    Submitted a ticket to Quickbase #731473



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    Jim Harrison
    transparency = knowledge + understanding : The Scrum Dudes
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