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Question

prompt user when new record created

  • June 13, 2018
  • 0 replies
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I'm having a hard time figuring out how to prompt the user with a reminder when a new record is created. 
i.e. The user creates a record then it prompts them with "Hey guy, you created a new record but now you need to remember to do the other thing" 
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  • Community Moderator
  • June 13, 2018
Hi Garfield,

How are you looking to have this message display after a user saves a new record? Are you looking for a prompt to appear at the top of the form or are you looking for a pop up window message to show up with specific instructions?

  • Author
  • Registered
  • June 13, 2018
I guess it wouldn't matter how it is displayed as long as the user will see it and receive the instruction.

Garfield,
Not tested, but a super low tech method would be to have a Formula Rich text field like this.

if([date created]=now(), "<font color=red><b>Hey guy, you created a new record but now you need to remember to do the other thing")

That should have a result only when the record is first saved.

Let me know if that works.

  • Author
  • Registered
  • June 13, 2018
So my follow up question is, would a non-admin user be able to see my new field and would they be able to change it?

Any user will see the field, but it is a formula field so they would not be able to change it.

  • Author
  • Registered
  • June 13, 2018
I get this message The text to be displayed here contains an HTML tag that is not allowed.

Garfield, did you create a new field to hold this formula or did you think that you could just enter all this as a form text element (which is not going to work).  You need to create a new field for this formula.

  • Author
  • Registered
  • June 13, 2018
I added a text field to my form and selected html (limited) and got this error.

See my comment above.

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  • Community Moderator
  • June 13, 2018
For the most reliable response on that prompt you would want to do as Mark was saying and create a formula-Rich Text field and make use of a similar formula and then put it on your form. This way you will get the colorized text based on the value of the record to show up right on the form where you would like it to display. 

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Or you can setup a new email notification that can be sent to the Record Owner (which is the person who just created the record) when a new record is created.  That will serve as a good reminder to do the other steps.