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Question

Quickbase action error with user tokens?

  • April 25, 2018
  • 0 replies
  • 92 views

Hey all, I'm having an issue I can't figure out with an action that modifies related records when the original record is edited. It sends me a notification saying that the user token is invalid? 

400 Error: <?xml version="1.0" ?> <qdbapi> <action>API_EditRelatedRecords</action> <errcode>83</errcode> <errtext>Invalid error code: 83</errtext> <errdetail>User token is invalid</errdetail> </qdbapi>

What do I have set up wrong here? Any help would be appreciated! :)

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  • Community Moderator
  • April 26, 2018
Hi Elena,

If you disable that Action and create a new Action with the same criteria do you keep getting the same error?

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  • Registered
  • April 29, 2018
Check that you are using the correct User Token for the owner of the Webhook.  If that is correct; then make sure that your Application is assigned to your User Token - which you do in the Preferences area of your login.