Secure Links & File Attachments

Question

I have an EOTI user and role. They can only access records where the key = valid. This much works as expected. The problem is on records they can access, if they click a file attachment (just a field on the same record), it returns a Quickbase not found error page. Doesn't let them access the attachment.

In the Quickbase docs it says:

"You can use the EOTI group to provide access to file attachments at a more granular level than what Quickbase offers, that is, using Quickbase without custom code or API access from a separate environment."

So it seems like it should work. What am I missing?

MarkShnierYou · Accepted Answer

I'm guessing it's possible that File attachments do not recognize access keys. But if you go to the field properties for the File attachment field and enable this checkbox below, then anyone on the Internet, even those without a secure access key will be able to view the file. So it does in theory lower your security threshold, but in reality, nobody can really get to the record to click the link unless they had the secure access key in the first place.

Allow open access

Allow access to this file attachment from a Quickbase link without signing in

MarkShnierYou · Answer

If you were willing to set the checkbox on the file attachment field to allow users who are not logged in to see the file attachment, that will no doubt solve the problem.

Sign up

Login to the community