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Question

Service Issues?

  • November 3, 2021
  • 0 replies
  • 69 views

I have multiple users reporting pages not loading, spinning circles while pages trying to load, 502 errors, etc.  Is anyone else experiencing issues?

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@EvanMartinez

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Paul Peterson
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  • EvanMartinez
  • Community Moderator
  • November 3, 2021
Hi Paul,

I checked in and we haven't detected a platform issue right now and don't have cases coming in on it. That could mean that you might be experiencing some performance issues on your app(s), do you know if it is specific apps on your account or is it happening all over in multiple apps? Either way I suggest putting in a case with our Tech Support team to check in on the issue so they can see what might be going on. It also helps us find out if we have more than one case come in with issues. You can put in a case here in Community by selecting Support where it appears in the global navigation bar or in Quickbase by clicking on the question mark icon in the global navigation and selecting Manage Support Cases.

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Evan Martinez
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