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Question

SMS/Text Message Solution for outbound, inbound and MMS that work for international numbers

  • August 10, 2021
  • 0 replies
  • 84 views
We want to use triggers to send text messages outbound, receive replies with keywords to kick off other steps and also be able to receive images MMS.  The operation is overseas so the numbers are international, though they are within the one country.  We have investigated Juiced MyText and that fails for cDyne for international numbers MMS does not work.

Does anyone know if the Twilio and Pipeline solutions for example extend to receiving replies and MMS replies for international numbers? Send SMS Text Messages with Pipelines and Twilio


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Thanks, Jeff
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Thanks, [FirstName]
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  • AustinK
  • Registered
  • August 11, 2021
It looks like Twilio can do it for some countries but not all. It's a pretty short list. It also states in order to receive messages you must have a number specific to that users country. https://support.twilio.com/hc/en-us/articles/223183068-Twilio-international-phone-number-availability-and-their-capabilities

Looking at Pipelines it seems like you would need a trigger for every phone number in your account with Twilio which could grow to be quite a lot. I don't see any limitation as far as international numbers. It should just receive the message from Twilio.

Not sure about MMS but I do see that Twilio itself only supports US and Canada for that, both for sending and receiving. It also states they must be long code numbers on the receiving part. So it must be a full 10 digit phone number and cannot be from short code numbers.
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