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Question

502 Errors this morning

  • March 2, 2021
  • 0 replies
  • 70 views

Multiple users of my quickbase apps are reporting connection issues and extremely slow page loads intermittently this morning.  Is anyone else experiencing the same issue?  I have confirmed with my company the issue is not related to our server or VPN.

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Paul Peterson
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This topic has been closed for replies.

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  • Community Moderator
  • March 2, 2021
Hi Paul,

We haven't had any reported issues coming in but if you are seeing these problems persist I would definitely urge you to reach out to the Care team via a Care case to check in and let them know you are seeing connection and performance issues. You can create a case here in the community by clicking Support where it appears in the upper right hand corner or from within Quickbase by clicking on the question mark icon and selecting 'Manage Support Cases'. What can be really helpful for them is being specific about where and when you are feeling this pain, for example is this all of your apps or if you test is it specific apps and then when roughly it started or stopped. This can help them narrow it down to give you more precise information.

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Evan Martinez
Community Marketing Manager
Quickbase
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  • Registered
  • March 3, 2021
My customers were having connection issues early Monday morning.

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Don Larson
Paasporter
Westlake OH
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