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Question

Ambigious Pipeline Error?

  • October 11, 2024
  • 0 replies
  • 126 views
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I have created a pipeline with several steps, I have one step that saves a pipeline object which is just saving my api respond and that seems to fail inconsistently while it works other times. The error I get is Something went wrong executing a step. Try modifying your pipeline. What issues could cause this? Could it be a timing it issue in regard to it having to wait for the response?
 

bensimon
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  • bensimon
  • Quickbase Alumni
  • October 11, 2024

shenson you're not alone here. I've been chatting with some folks here at Quickbase and I plan on writing a blog next week with a deeper ask on this...

But for situations like this, what we actually want to do is submit a Product Feedback request. Share the exact steps you took to get the message. Share a screenshot of what the error says. 

If we can do this for each of the PL errors we are seeing, we have a faster way for product to reproduce the issue, and fix the error message with more information on what happened to cause the error and what you can do to take action. 

The error message you are seeing, unfortunately, is just one of many that end users are seeing today that require more input from Quickbase. Quickbase WANTS to fix this but we need the steps to reproduce them.

Does this sound fair?

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  • JoeDrosen
  • Registered
  • January 15, 2025

They need to do a better job with pipeline errors. Telling you that you need to modify your pipeline, without telling you what is wrong is useless. Unfortunately opening a support ticket doesn't often result in an easy answer.

I'm not sure that this can help you... but one issue that we've experienced such results, related in text being in a field that does not conform to UTF-8 format. I'm not sure if your data is coming from an outside source (like we have), but if it is... you may want to capture the data in a step & analyze the data. Here is a link to info on the scanner.

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