Skip to main content
Question

Attach pdf file timeout

  • May 9, 2017
  • 0 replies
  • 35 views
I am attempting to attach a pdf document to an attachment field and it chokes and times out.
The file is only 6mb and I have attached much larger files in the past. It seems in the last few days quick base is struggling to upload files larger than 1 or 2 mb. Any suggestions on why this is happening?
      This topic has been closed for replies.

      .. sounds like you need a support ticket.  They did move data centers over the weekend and that sounds suspiciously like "in the last 1-2 days" where you feel that there is a problem.  I uploaded a 7 MB file yesterday - actually the same file 6 times  and it uploaded fine, although for the first time I did see a counter showing the count of the progress.  At the time I just attributed that to it being an unusually large file.
      • JaredBray
      • Author
      • Registered
      • May 9, 2017
      I have done as you suggested and created a case.
      Thanks for your help.
      • MCFNeil
      • Registered
      • May 10, 2017
      I had the same issue today, choked and times out on a pretty average file.  
      Terms & ConditionsAccessibility statement