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Question

Blank Screen QuickBase Issue

  • September 6, 2021
  • 0 replies
  • 106 views
Several users in our organization are impacted with an issue where they are getting a blank screen when they click any report or Table Home page. QuickBase care mentioned that the issue may be caused by any JavaScript instance within the app. If it was an issue related to JavaScript, it should have affected all users who had access to the app. But, it has only affected a selected number of users. Has anyone else see this issue? 






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Karthik Sekhar
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  • EvanMartinez
  • Community Moderator
  • September 8, 2021
Hi Karthik,

If you are seeing this issue with several of your users and especially if it is happening on more than one browser working with Care will definitely be your best next step as you work to find the source of this issue. One thing to look at is if these users have a role in common in the application and if so does that role use a specific form or report that might contain those fields and be resulting in their view? Are other users in the same role not having an issue opening those pages in the app?

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Evan Martinez
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