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Question

Can No Longer access community from Chrome

  • February 3, 2020
  • 0 replies
  • 212 views
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Anyone else ever run into problem accessing the community from Chrome? I can get in with IE, but chrome spins it's wheels until it tells me it can't load the page (makes it seem like the community is just down). 

I suspect if I cleared my cache, cookies, etc. something would work. But before I start erasing all my convenient history, thought I would check if anyone knew the exact culprit.

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Mike Tamoush
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  • EvanMartinez
  • Community Moderator
  • February 3, 2020
Hi Mike,

That is odd as I have been signing in today with Chrome and haven't seen any issues. Are you on PC or are you on Mac by chance?

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Evan Martinez
Community Marketing Manager
Quick Base
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  • EvanMartinez
  • Community Moderator
  • February 5, 2020
Hi everyone,

I have been working with our community provider on this the last two days and they are having trouble isolating the issues and getting it to reproduce. I'm curious if anybody here is still seeing the issue today? If so is there any chance you can capture a quick video of you going from a page that works to a page that times out with your developer tools in Chrome open? We want to capture the errors for their team to look at more closely so we can work to resolve. If you are comfortable doing that please let me know and I'll reach out to get those details from you and thanks so much for your patience while we look into this.

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Evan Martinez
Community Marketing Manager
Quick Base
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