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Question

Can't print/save report as .pdf

  • June 20, 2023
  • 0 replies
  • 157 views
EmberKrumwied
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Is anyone else having issues with printing/saving reports to .pdf?  Each time I select my Adobe .pdf printer as an option, the browser completely shuts down.



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Ember
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Ember

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    • MikeTamoush
    • Registered
    • June 20, 2023

    We recently started having trouble where we would get an out of memory dialogue box if the report was too big (typically when printing one record per page). So far, the only solve we have found is to use Firefox instead of a Chromium based browser (Chrome/Edge).

    I was wondering if this was due to a QB change, or something updated in Chrome/Edge. Anyone else running into this issue and have any solves?



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    Mike Tamoush
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    Hello all,

    The issue is coming from the latest release in Chromium-based browsers, based on the information they have provided us with, a fix should be released with versions 114.0.5735.140+ and 115.0.5790.34+. After they have released it we will confirm that everything is working and update Jeff on the case he has submitted.

    For now, the only workaround is to use browsers that are not Chromium-baed like Mozzila Firefox, Safari and etc as Mike mentioned.



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    Vladimir Vladimirov
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