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Question

Deactivate Url Link in Email Notification After It has been sent

  • June 1, 2017
  • 0 replies
  • 26 views

An email notification is sent with a url link formula that allows a field to be changed in a table. However, sometimes the field in the table gets changed manually with a different text than what the email url is allowing. Ex. Email wants the field to change to "blue", but the manual adjustment change it to "red". When the link in the email gets clicked days after, the field in the table that was manually changed gets overwritten to a different text. Ex. The field that had "red" changes back to "blue". How do you keep the email from overwriting when you don't want it to? Is there a way to deactivate the email or the links in the email after is has been sent?

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    Its hard to understand exactly what you are asking, but if you have an formula URL Button button that you want to suppress under some conditions, just make it calculate to blank under those conditions.

    The Url button in the email will always update the field in the table no matter what. But I don't want it to if the field has already been changed to something else. How do I go about that?

    Is there a way to know if the field have "been changed to something else

    There is no way of telling the email that the multiple choice field has been changed, because it was manually changed. A solution would be to put a if then statement in the link in the email so when/if the field gets changed in the table, no affect will occur.

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