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Does a group's role take precedent over a user's role?

  • March 23, 2020
  • 0 replies
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I have a case where a user has access to an app in an admin-level role to allow editing permissions but also in a group role to be included on notifications. It looks like the group's role is taking precedent, even though it's lower on the Roles page.

Does a group's role take precedent over a user's role, even if the group's role is lower in the Roles page?

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Heather Bryant
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Best answer by MarkShnierYou

I think that you will need a support ticket as someone will have to look at your app.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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MarkShnierYou
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Have you tried inviting the user specifically into the app in the the required Role as opposed to just being in two groups.  I have sometimes had to do that to get the user to land on the correct dashboard.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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JimHarrison
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  • March 23, 2020
It depends on two things. What Role the Group is in and where in the Role list both Roles are located. Precedence is towards the top. 

For example

Participant
Viewer

vs

Viewer
Participant

In the top example Participant takes precedence. If the Group is added to the App as a Participant then it takes precedence over a User added to the app as a Viewer. 

Roles are in App Home page - Settings - Roles.

Hope that makes sense. 

Jim

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Jim Harrison
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