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Question

Error 403

  • November 10, 2020
  • 0 replies
  • 147 views
Hello, 
I have a few users trying to access my app in QB.  They are receiving the following 403 error.  I performed a search in Help but did not find anything related to this error.  Please advise and Thank You (I did send them an invite from within the app).


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Tracy Himes
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  • NathanHawe
  • Registered
  • November 10, 2020
I haven't experience this before myself in Quick Base, but 403 is an HTTP status code that a server may return to a client to communicate that access is not authorized for some reason.  It's odd that this shows up and it didn't just redirect the client to a login screen or some other user-facing error screen. 

You might consider checking the link that Quick Base sent to your users to see if it's malformed.  If the issue persists, I'd create a support ticket and reference the transaction ID.  Someone at Quick Base should be able to use that information to provide you more context on the error.

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Nathan Hawe
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