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Question

Exact Form not rendering. Only a blink!

  • July 7, 2022
  • 0 replies
  • 118 views
I've created a form using exact forms and when click I on the generated print URL I can see the form,  for a split second, open in a new tab then the page goes white/blank.   I've sent to my internal support and it opened fine for them in Chrome.  I tried Chrome and Edge.  Cleared my cache, and rebooted.  Nothing seems to fix it.   Has this happened to anyone else?  Seems like a browser issue since it opened fine for Support, but I can't resolve. 

Thank you for any suggestions.

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Barbara Alvarez
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KeithJusas
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  • KeithJusas
  • Registered
  • July 8, 2022
Hi Barbara, usually this happens when your app requires application tokens because Exact Forms doesn't like when that switch is turned on.  However it doesn't make sense that only you see this experience and others can see the output Exact Form.

Does your application have the "Require Application Tokens" setting checked?



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Keith Jusas
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