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Question

Homepage Role Assignments broken?

  • October 17, 2022
  • 0 replies
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SSNJeffP
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At some point over the weekend something broke/changed in QB and suddenly all of the roles in our app that had different homepages set for each suddenly started instead taking the user to the app default homepage instead.   

Big problem when there is information on some pages not intended for all users. 

Anyone else experiencing this or know how to resolve?   



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Jeff Peterson
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      • MikeTamoush
      • Registered
      • October 17, 2022
      Are you able to test this and see the failure by viewing as a role, or is it only when the person is actually in that role? I tested mine and it looks OK, but did not actually ask anyone in the roles, I just did the test as user.

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      Mike Tamoush
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      JimHarrison
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      • JimHarrison
      • Registered
      • October 18, 2022
      We are not experiecing this problem. We have a test service account and VM PC. We can quickly RDP in and swap User Roles. Everything looks good here.

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      Jim Harrison
      transparency = knowledge + understanding : The Scrum Dudes
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      DwightMunson1
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      I experienced it too. It is a known issue with Quickbase that they are working on with the New Style Dashboards. If you have a new style dashboard set as the default dashboard it will mess you up. 
      Current solution for me, create a home page dashbard and set to the default in pages. Then all your roles will work again.

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      Dwight Munson
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        DwightMunson1
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        This is now a resolved issue: 

        Quickbase - [Quickbase Status] Notice: Product Patch (Planned) - No Down Time

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        Dwight Munson
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