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Question

How do i reduce purchased users with access?

  • June 12, 2018
  • 0 replies
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I currently have 41 users but paying for 42 purchased users with access. How do I reduce this?  I tried deny and deactivate a user but still the purchased users with access stays at 42 and doesn't reduce to 41. 
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  • June 12, 2018

Figured it out.  I had to navigate to billing and then lower the purchased amount from there.  Now it shows 41 purchased in the account dashboard.