Skip to main content
Question

How to verify email has been sent w/ Outlook Send an Email

  • August 15, 2025
  • 0 replies
  • 302 views

TeamKinnect
Forum|alt.badge.img+3

What is the best way to verify that an email was sent using the Outlook channel's Send an Email step? I would like to update a record's status to Sent after I've verified that it's associated email has been. I don't see a way to reference the email's status or id after the Send Email step.

I have tried a few things - 

1. After sending the email, use the Search Emails step to find the email in the Sent folder. I create a secret key, put it in the email's body, but can't get this to work. I receive only the error: Validation error: {'query': 'required field'}. 

2. We have the Sent folder already set up as a Connected table. I could force the table to refresh and then look it up there. There could be several emails being sent within the pipeline run, and I would have to do this in a loop which isn't ideal.

Any other ideas on how to verify an email has been sent using the Outlook Send an Email step? 

Maria
Forum|alt.badge.img+19
  • Community Manager
  • August 15, 2025

I like to have it BCC myself a copy when the original goes out and just have an Outlook rule that filters all of these into it's own folder so it doesn't clutter my Inbox. That way, if I need to see what went out, I know exactly where to find it. 


Maria
Forum|alt.badge.img+19
  • Community Manager
  • August 15, 2025

If, you're looking for a delivery response, like a bounce response, then the short answer is there is not a way to capture that with either the pipeline or your QB app - that I know of. It's entirely possible someone knows of some kind of email or API manipulation voodoo that could help here, but I'm afraid I don't.