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Question

Issues with New Reports and Searching/Refreshing?

  • November 25, 2020
  • 0 replies
  • 30 views
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Has anyone else turned on the new report feature (I did it accidentally and now I am defaulted to it), and now finding all kinds of issues when you try to search the table or report? It will freeze, or simply not search, among other things. Additionally, when I switch back to the old report, sometimes it seems to get confused and not know if I'm using the old or new style.

I can't pinpoint anything or figure out a consistent issue, so I am not even sure what to go to customer support with. I just know something is quite wrong. Wondering if anyone else has been able to pinpoint the issue, so I know what to even report.

I am having all kinds of headaches with this new report feature, and quite frankly thing QB has forced it on us before it is ready. I'll create a user voice about it, so if you are finding the same issues please upvote in the user voice. If you have been able to pinpoint the issues, please let me know.

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Mike Tamoush
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  • AustinK
  • Registered
  • November 25, 2020
A few weeks ago I noticed that every single report got flipped to the new type in any app I use. I have to manually switch each report I use back to the old style and it drives me nuts. I am the only one this happened to out of my whole team so it seems like it was flipped for my account somehow, maybe I did something.

I don't know if it is related but around the time this started happening I noticed that I need to click the User tab twice to see the users. The first time it loads a blank page, the second time it loads the users. Every single time. This happens on some other parts of Quick Base too. The other day I was not able to load form settings for a table. It just sat there and hung with black text saying "Loading...." up top and never loaded no matter how long I waited and I did refresh several times too. I just came back later in the day and it was able to load that finally. I know these are not the new reports but it is essentially a table report that is listing the forms and things like that, so maybe related.
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