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JSON Handler - Max JSON size exceeded

  • September 8, 2023
  • 0 replies
  • 284 views

Hello all.

I wonder if anybody could offer any advice on a problem i'm having please?

I have set up an 'Fetch a JSON resource' in pipelines, which is to a third party ID check. Prior to the candidate completing the ID check I can fetch the JSON data and import it into QB through Pipelines. However, once the candidate completes the ID check the JSON contains considerably more fields and when I try to 'Fetch a JSON resource' I get a validation error.

Validation error: Maximum JSON size exceeded

Is there any way in which I can overcome this please? Here is an example of what is in the JSON.

[
  {
    "id": "e4x69a61-07mp-46le-aj80-0c52f12a673e",
    "data": {
      "pseudonym": "ANON-e2x0a6mp-37l0-42ps-94ef-u69755438d3o",
      "product_name": "Test Product",
      "status": "completed",
      "purchase_start_date": "2022-03-16T09:33:52Z",
      "purchase_completed_date": "2022-03-16T09:33:52Z",
      "date_of_birth": "1974-01-17",
      "first_name": "JOHN",
      "gender": "-",
      "surname": "DOE",
      "liveness_verified_selfie_1": [    "iVBORw0KGgoAAAANSUhEUgAAAJYAA...MTkrMDA6MDDuShMbAAAAAElFTkSuQmCC\n"],
      "liveness_verified_selfie_2": [      "iVBORw0KGgoAAAANSUhEUgAAAJYAA...R24Ac1JHQrqQcwcAAAAASUVORK5CYII=\n"],
      "driving_licence_hd_attachment": null,
      "id_card_hd_attachment": null,
      "passport_hd_attachment": [        "iVBORw0KGgoAAAANSUhEUgAAAJYAA...MTkrMDA6MDDuShMbAAAAAElFTkSuQmCC\n",        "iVBORw0KGgoAAAANSUhEUgAAAJYAA...R24Ac1JHQrqQcwcAAAAASUVORK5CYII=\n"],
      "age": 49,
      "age_is_18_plus": true,
      "driving_licence_attachment": null,
      "driving_licence_expiration_date": null,
      "driving_licence_number": null,
      "driving_licence_state": null,
      "driving_licence_verified_at": null,
      "full_name": "GARY GIRAFFE",
      "id_card_attachment": null,
      "id_card_expiration_date": null,
      "id_card_number": null,
      "id_card_state": null,
      "id_card_verified_at": null,
      "liveness_verified_selfie_1_at": "2023-04-11T11:17:03.386Z",
      "liveness_verified_selfie_2_at": "2023-04-11T11:17:03.386Z",
      "middle_name": null,
      "passport_attachment": [        "iVBORw0KGgoAAAANSUhEUgAAAJYAA...MTkrMDA6MDDuShMbAAAAAElFTkSuQmCC\n",        "iVBORw0KGgoAAAANSUhEUgAAAJYAA...R24Ac1JHQrqQcwcAAAAASUVORK5CYII=\n"],
      "passport_expiration_date": "2028-07-09",
      "passport_number": "1234567890",
      "passport_state": "accepted",
      "passport_verified_at": "2022-01-20T09:10:25.154Z"
    }
  }
]

Thank you,

Michael



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Michael White
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    • ChayceDuncan
    • Registered
    • September 12, 2023

    Does the API you're calling have additional parameters where you can limit/query only for certain fields? If so, I would try and minimizing the scope of your JSON response in the call itself only to the necessary fields and make sure that your query is only for a single object. Your only real avenue with how you're trying it is to minimize the response and get the size down. 

    The only other idea I can imagine is to forego using the JSON resource fetch and use the generic webhook to get the info, in my experience the parsing of that response is reasonably the same but I've never had it return payload size issues. 



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    Chayce Duncan
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