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Question

Just came here to say this

  • November 18, 2020
  • 0 replies
  • 100 views

JimHarrison
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Quickbase Support is horrible!

I submit a support case and then am forced to go through this process where they ask me to do all these steps to confirm it really is a problem.
I am trying really hard to be patient but after a while I start feeling like I am wasting my time, especially when I start having to answer the same questions, or I respond and the support rep doesn't appear to have read my response. It feels like the goal of QB Support is to make the User so frustrated they eventually give up. The only reason I don't give up is because I am paying for this service and its just horrible.

Really Quickbase where is your pride in service?

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Jim Harrison
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MarkShnierYou
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FWIW, my experience with support is 99% positive.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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