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Question

Lookup field not showing in dropdown

  • June 8, 2021
  • 0 replies
  • 54 views
I have two drop down fields in a form that are pulling data from the same table.  They seem to be working for most of the values in the table.  However, I had a user enter a support ticket stating one customer and corresponding customer identifier do not appear in the dropdowns.  I verified the data is in the source table, but it still is not showing in the dropdowns in the child table.  This is the first time I have encountered a situation where some data is coming through and other data is not and am not sure where to look.

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Paul Peterson
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This topic has been closed for replies.

MarkShnierYou
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There are two immediate possibilities. The first that the form may be specifying a certain report to use for the drop-down and that report may have a filter on it. For example only dropping down customers flagged as active or something like that. The other less probable possibility is that there are permission issues which are preventing users from seeing certain customers.

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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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Mark Shnier. Your Quickbase Coach
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