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Question

Manage Support Cases"" type App?

  • October 26, 2016
  • 0 replies
  • 104 views

So I've recently used the "Manage Support Cases" support here in QB.  I actually loved the way it looked and was used.  Submit a question and then start a chain of responses.  Does anyone know of an App here in the Community that works a lot like that?

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      • EricJHansen
      • Quickbase Alumni
      • February 23, 2017
      If you want something that allows you to add an activity to a case and then "thread" replies to that first activity, there is an app called "Discussion Forum" that has an example of a method you could use. 

      If you are ok with having a case and seeing a list of activities in newest to oldest order (not threaded), there are a few apps in the App Exchange that I built when I worked at QuickBase that would do the trick.

      You might look at:

      Customer Service Help Desk
      IT Ticket Help Desk
      Support Customers

      Good Luck!
      • ERIKACARRILLO
      • Quickbase Alumni
      • January 5, 2019
      I am having trouble after I sign in and try to get get on the orientation it sends me this error. I tried google chrome, internet explorer, and edge as a brower. I am not working for a company, I am trying to learn how to use the system so I can get a job and was told to go to the university site.

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