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Question

New Form Rules

  • November 13, 2023
  • 0 replies
  • 169 views

Why do the new form rules only act as if only the first rule is present when it comes to hiding fields?

I have a rule that hides fields when a certain state is present. When I add a subsequent rule with a different state, that is supposed to hide different fields, it acts as if only the first rule exists. It shows all the fields I want to hide when the first rule is not met, and does not access the second rule to hide the appropriate fields.

Can someone please tell me why this is happening and if it can be fixed? I would rather make these rules than create all these other reports because of future maintenance time if fields or rules need to be added.

The screen shot gives a gist of how I have the current rule structure.



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Mitch Detwiler
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  • Registered
  • November 13, 2023

Are you attempting to show/hide the same fields in different rules? Such as saying in Rule 1 if State = DE then show Field A, then in another rule, where State = KY show Field A again? Your screenshot seems to just show the list so it's hard to tell. 

The new forms are much more prohibitive than Legacy Forms around conflicting rules. It's more important to break up any rules that have potential conflict. 



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Chayce Duncan
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