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Question

Notification is landing in an additional email

  • February 20, 2019
  • 0 replies
  • 92 views
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I have created a notification to be sent to certain email addresses when selected.  This is working fine, however the notification is also being sent to an additional user...even tho that user has not been selected.  It is showing up in her email coming from notify@quickbase.com and shows that it was sent to the selected user email.  Why is she also getting these emails?

    • KingslySamuel
    • Quickbase Alumni
    • February 20, 2019
    Has she set up a personal email notifications or subscriptions? You can check that under the settings > personal settings > my email notifications and subscriptions
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    • BuildPro
    • Author
    • Quickbase Alumni
    • February 20, 2019
    I don't see personal settings in the settings view
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    • BuildPro
    • Author
    • Quickbase Alumni
    • February 20, 2019
    I'll login as her
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    • BuildPro
    • Author
    • Quickbase Alumni
    • February 20, 2019
    I found it.  thx
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    • BuildPro
    • Author
    • Quickbase Alumni
    • February 20, 2019
    the only notification/subscription she has pertains to a totally different report in a totally different table.
    It is showing up in her email coming from notify@quickbase.com and shows that it was sent to the selected user email.  Why is she also getting these emails?"

    So you're saying you set up a notification to go to useremail@yourdomain.com, and it works. Also, someone else is reporting that someoneelse@yourdomain.com is getting the email generated by the notification that says it was sent by notify@quickbase.com to useremail@yourdomain.com? That doesn't sound like that's probably a Quick Base issue..
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