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Question

Notifications to distribution groups (Outlook DGs)

  • July 27, 2022
  • 0 replies
  • 143 views
Is there a way to enable a notification to email an Outlook DG? I have tried:
  • creating an email formula field with the address using the open permissions
  • making the email a user email field to send as a recipient
  • Adding it directly as a specific user recipient email  

All these methods worked with an individual email but won't send to a DG.

Does QB allow emails to DGs?

Thanks for any assistance!
Ed

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Ed
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Ed
This topic has been closed for replies.

MarkShnierYou
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  • MarkShnierYou
  • Quickbase Alumni
  • July 27, 2022
I suggest checking with the Care Team to confirm that your Realm is set to allow email notifications to non users.  When accounts sign up for Quickbase they default to blocking sending notifications externally out of the organization.

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Mark Shnier (Your Quickbase Coach)
mark.shnier@gmail.com
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Mark Shnier. Your Quickbase Coach
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  • AndreaBest
  • Quickbase Alumni
  • July 28, 2022
Just a thought, as I ran into something similar apart from Quickbase.
A Microsoft365 admin needs to set the distribution group to allow emails from outside sources.  Since your tests with individual recipients works, I'm guessing the issue is on receiving end.

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Andrea Best
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