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Question

Outlook Emails Pipeline

  • April 20, 2023
  • 0 replies
  • 120 views

I've created a pipeline to Outlook that will send out an email from a contact record. This was connected to my Outlook account. How do I set it up so that the emails will come from the person updating the record? Does each person have to create a Pipeline that connects to their Outlook email account?



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Renee Williams
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This topic has been closed for replies.

Maria
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  • Community Manager
  • April 25, 2023

Hi Renee,
The answer is technically yes. If your Outlook was sending emails from other individuals' addresses this would be considered spoofing, and is definitely not something that you want your domain associated with. You might have better luck adding the email address to the subject or body of the email to let the recipient know who triggered the message in the 1st place. 



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Kind Regards,
Maria Peralta | pronouns: she/her
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