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Question

Ownership

  • July 23, 2017
  • 0 replies
  • 24 views
Can someone call quickbase and transfer ownership to themselves without my permission by saying I don't work there anymore? I am the app billing administrator and also a 50% owner of the company.
    This topic has been closed for replies.

    • MCFNeil
    • Quickbase Alumni
    • July 23, 2017
    I know of one time that this happened, so yes.  
    They don't do any type of validation of proof of termination.

    In fact,  If I was an account admin on your account, and knew just enough, I could probably take it from you, and lock you out.

    You ask as if its happened to you too? 
    • MaximumGroup
    • Author
    • Quickbase Alumni
    • July 24, 2017
    How can I keep that from happening?  No one is account adims beside myself. 
    • MCFNeil
    • Quickbase Alumni
    • July 24, 2017
    I'm not sure, but you could get access back eventually through the same method they did.  
    • ElizaLittle
    • Quickbase Staff
    • July 25, 2017
    If your billing administrator has left the company without promoting a replacement, then you would need Care's help in assigning a new billing admin to the account for you.  Before we can do that we'd need you to provide written authorization and proof of identity.  This is necessary for us to ensure that you have a legitimate right to the account you're requesting control of. We do not just give that to anyone. Maximum Promotions Group, I will email you directly to help you with this. If others are reading this and need help with this process, please enter a support case (http://www.quickbase.com/support) so we can help you with this process. 

    The best way to prevent this from happening is to have more than one full management account admin. 
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