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Question

Recovering Lost data

  • March 16, 2020
  • 0 replies
  • 175 views
Hey,
I have been working with Q-Base for quite some time, and today I accidentally wiped out all the data I had in a field by changing the field type to a calculation.  Is there a way for me to get the data back that I wiped out?

I don't have a CSV of my data beforehand unfortunately....

Thanks!

Andrew

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Andrew Andrew
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This topic has been closed for replies.

MarkShnierYou
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Yep, "been there, done it, bought the T-Shirt".

That is why we have the the Care Team.  Put in a support ticket at the top right of any Quick Base screen using the ? icon and ask for a "CSV restore as of last night" (assuming that you did the damage today), and provide them with a link to the table home page for the table with the lost data. 

They will come back with a CSV file and you will import just two selected columns of it (not all the columns) .  The [Record ID#] field and the field with the lost data.  Merge in the data on Record ID#



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Mark Shnier (YQC)
Quick Base Solution Provider
Your Quick Base Coach
http://QuickBaseCoach.com
mark.shnier@gmail.com
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Mark Shnier. Your Quickbase Coach
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    • EvanMartinez
    • Community Moderator
    • March 17, 2020
    Hi Andrew,

    I would absolutely echo what Mark said and encourage you to open a support case with our Care team letting them know that you have lost some data and you want to do a restore back to help recover it. They do restores to the night before so if you deleted it on a Tuesday you would want to ask for the restore from the Monday before for the last 14 business days. Including the specific app and table with a link is a big help for them making sure they are targeting the right source for the restore to csv like Mark suggested. I hope that is helpful and let me know if you have any trouble creating that case.

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    Evan Martinez
    Community Marketing Manager
    Quick Base
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