+10We have a URL button that uses API_editrecord to check mark the completed box on a record.
We have an email notification that is triggered when a new record is added to the table. When we reply to the email notification, just within our company emails, I noticed that the reply is triggering the URL button. Does anyone know why this is happening? I've removed the rich text button from the email notification but still trying to figure out why replying to an email acts like clicking a button.
Best answer by KojoLevery
Hello,
Modern email platforms (like Outlook or Gmail) sometimes pre-load links to check for security threats. Sicne your button is a direct command to Quickbase (API_EditRecord), the email scanner may be checking the link to see if it’s safe, which Quickbase interprets as a real click.
I would try having the button take the user to some sort of "confirmation" page and once there, they click one more button to actually confirm the page.
Alternatively, you could just share the link to display an embedded/temporary report where the user can confirm whatever action is necessary.
+2Hello,
Modern email platforms (like Outlook or Gmail) sometimes pre-load links to check for security threats. Sicne your button is a direct command to Quickbase (API_EditRecord), the email scanner may be checking the link to see if it’s safe, which Quickbase interprets as a real click.
I would try having the button take the user to some sort of "confirmation" page and once there, they click one more button to actually confirm the page.
Alternatively, you could just share the link to display an embedded/temporary report where the user can confirm whatever action is necessary.
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